Posted on
07/11/2022
Category
How does a first refuelling with a new truck go?
When first refuelling a new truck, we recommend adding up to 6 kg of LNG first and then driving for 10-15 minutes to cool the tank and get the pressure…
Posted on
07/11/2022
Category
The nozzle is frozen solid, what should I do?
There is a hot water point at every Rolande station. The location of the hot water point is indicated by a sign. At each point, you will also find a…
Posted on
07/11/2022
Category
How do I prevent the nozzle from freezing?
By using the air gun to spray the nozzle thoroughly clean and dry, you can prevent the nozzle from freezing during refuelling.
Posted on
07/11/2022
Category
What types of nozzles are there?
At our Alkmaar and Heerenveen filling stations, the nozzles work according to the butterfly principle. All other Rolande stations are equipped with twisting nozzles.
Posted on
07/11/2022
Category
How do I operate the dispenser?
For each filling station, the operation of the dispenser may vary. The correct order is on the dispenser sticker.
Posted on
07/11/2022
Category
Why is wearing personal protective equipment (PPE) mandatory?
LNG is liquefied natural gas (methane), which has an extremely low temperature of -160 °C. This means that the nozzle, dispenser lines and vehicle tank lines can be very cold….
Posted on
07/11/2022
Category
I would like to properly instruct my staff, can Rolande help me with this?
We believe safe refueling is very important and contribute to truck driver training in a variety of ways. For example, we organize Rolande days at our stations. We also provide…
Posted on
07/11/2022
Category
Which fuel cards can I use when refueling at a Rolande station?
For a complete listing of all fuel cards, visit the fuel card acceptance page.
Posted on
07/11/2022
Category
A driver ID is requested at the payment post, what do I enter here?
A driver ID is a code that can be requested for the administration of your employer. If you have a personal code or registration number, you can enter it on…