Posted on
07/11/2022
Category
When do I use the intercom?
To report malfunctions and technical questions about refuelling, you can call 24/7 via the intercom at the filling station. The location of the intercom is indicated by stickers.
Posted on
07/11/2022
Category
When do I use the emergency stop?
Each dispenser has an emergency cut-off button with a cover. This button can be pressed in emergency situations. After pressing the button, the entire installation is disabled. After pressing the…
Posted on
07/11/2022
Category
What is the price of Bio-LNG?
For Bio-LNG, you pay a fixed surcharge on the LNG price. We would be happy to help you make a custom calculation for your fleet! You can reach us on…
Posted on
07/11/2022
Category
Where can I find a hot water point?
There is a hot water point at every Rolande station. The location of the hot water point is indicated by a sign. At each point, you will also find a…
Posted on
07/11/2022
Category
What is the price of LNG?
The current price of LNG at Rolande can be found here.
Posted on
07/11/2022
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Can I park at a Rolande station?
Parking at a (Bio-)LNG station is permitted exclusively in the designated parking areas.
Posted on
07/11/2022
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What is the price of CNG+?
You can find the most current price of CNG+ at Rolande here.
Posted on
07/11/2022
Category
I see condensation vapour, what is going on?
Don’t panic, this is normal. Condensation vapour, which comes from the evaporator under the trailer, often forms during the unloading of (Bio-)LNG. Filling a (Bio-)LNG storage tank at a filling…
Posted on
07/11/2022
Category
My fuel card no longer works, what should I do?
Simply request a replacement card.
Posted on
07/11/2022
Category
At which locations can I refuel with the Rolande fuel card?
Our network extends beyond Rolande filling stations. In fact, with our fuel card, you can also refuel at other CNG and (Bio-)LNG filling stations. See the complete overview here.
Posted on
07/11/2022
Category
Where are your stations located in Germany?
We have stations in Ulm, Duisburg, Dortmund, Grasdorf, Lübeck, Ziesar, Himmelkron and Hamburg.
Posted on
07/11/2022
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Where are your stations located in the Netherlands?
We have stations in Alkmaar, Bodegraven, Duiven, Geldermalsen, Heerenveen, Heteren, Nieuwegein, Oude Tonge, Rotterdam-Botlek, Tilburg (Berkel-Enschot), Utrecht, Veghel and Zaandam.
Posted on
07/11/2022
Category
My fuel card has been blocked, what should I do?
If your fuel card is blocked, please contact us by phone on +31 (0) 85 081 33 00. You can also email us at info@rolandelng.com.
Posted on
07/11/2022
Category
Where are your stations located in Belgium?
We have stations in Antwerp, Habay, Meer, Waregem and Zellik.
Posted on
07/11/2022
Category
Where is Rolande’s head office located?
Rolande’s head office is located at Dr Hub van Doorneweg 195, 5026 RE Tilburg.